Last Updated: October 6, 2026
At SquareFunded, we are committed to providing a transparent and reliable trading experience. We want every trader to understand our refund terms before purchasing any challenge, account, subscription, or related service.
This Refund Policy explains when and how you may request a refund for purchases made through the SquareFunded website.
1. 30-Day Refund Policy
SquareFunded offers a 30-day refund period from the date of purchase.
If you are not satisfied with your purchase, you may request a refund within 30 calendar days of the original transaction, subject to the eligibility requirements described below.
Refund requests submitted after 30 days from the purchase date may not be eligible for a refund.
2. Refund Eligibility
To qualify for a refund, the following conditions must generally be met:
- The refund request must be submitted within 30 calendar days of the original purchase.
- The account or challenge associated with the purchase must not have been intentionally or fraudulently misused.
- The customer must provide sufficient information to verify the purchase, such as the registered email address, order ID, or transaction reference.
- The refund request must comply with this Refund Policy and our Terms of Service.
- SquareFunded may review the account activity associated with the purchase before approving a refund.
3. Challenge and Trading Activity
Purchasing a SquareFunded challenge or account gives you access to a simulated trading environment and related services.
If you have already actively used the account, initiated trading activity, or otherwise substantially consumed the purchased service, the refund may be subject to review.
A refund is not guaranteed solely because a trader failed to meet the trading objectives, drawdown limits, profit targets, or other rules associated with a challenge or account.
Trading performance, losses, failure to pass an evaluation, or violation of trading rules does not automatically constitute grounds for a refund.
4. Refunds for Failed Challenges
Failure to successfully complete or pass a SquareFunded challenge does not automatically qualify you for a refund.
For example, a refund may not be available if the account was terminated or marked as failed because of:
- Breaching maximum drawdown limits
- Violating daily or account-specific trading rules
- Violating prohibited trading practices
- Breaking news-trading restrictions
- Using prohibited strategies or techniques
- Violating the Terms of Service
- Any other rule applicable to the purchased account
The outcome of a trading challenge is considered part of the trading service and is separate from the right to request a refund under this policy.
5. Promotional Purchases and Discounted Plans
Purchases made using promotional codes, discounts, special offers, bundles, or other promotional pricing may be subject to additional conditions.
Unless specifically stated otherwise at the time of purchase, promotional purchases remain subject to the same 30-day refund period.
Where a promotion has specific refund conditions, those conditions will apply to the relevant purchase.
6. Duplicate or Accidental Purchases
If you accidentally purchase the same product or account multiple times, please contact our support team as soon as possible.
Duplicate transactions may be eligible for a refund after verification.
Where possible, SquareFunded may also consolidate or otherwise resolve duplicate purchases instead of issuing a refund.
7. How to Request a Refund
To request a refund, contact the SquareFunded support team through the official support channels provided on our website.
Your request should include:
- Full name
- Registered email address
- Order or transaction ID
- Date of purchase
- Product or account purchased
- Reason for the refund request
Providing complete information helps us process your request more quickly.
8. Refund Review Process
Once we receive your refund request, SquareFunded may review:
- The purchase and payment information.
- The date of purchase.
- Account activity associated with the purchase.
- Applicable trading rules.
- Any relevant violations of our Terms of Service.
- The circumstances described in your refund request.
We aim to process eligible refund requests as quickly as reasonably possible.
SquareFunded reserves the right to request additional information when necessary to verify a refund request.
9. Refund Processing
If your refund is approved, the refund will generally be issued to the original payment method used for the transaction, where technically possible.
The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, payment processor, or other financial institution.
SquareFunded is not responsible for delays caused by third-party payment providers or financial institutions.
10. Payment Processing Fees
Where applicable and permitted by law, certain third-party payment processing fees may be non-refundable.
Any applicable deductions will be communicated during the refund process.
11. Chargebacks
We encourage customers to contact SquareFunded support before initiating a chargeback with their bank or payment provider.
Unauthorized or fraudulent chargebacks may result in the suspension or termination of the associated account while the transaction is investigated.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
12. Fraudulent or Abusive Refund Requests
SquareFunded reserves the right to deny refund requests where there is evidence of:
- Fraudulent activity
- Payment abuse
- Multiple refund attempts
- Account manipulation
- Misrepresentation of information
- Abuse of promotional offers
- Unauthorized use of payment methods
- Any other activity intended to improperly obtain a refund
Accounts associated with fraudulent or abusive activity may be suspended or terminated in accordance with our Terms of Service.
13. Changes to Services
If SquareFunded makes changes to its services, trading rules, account conditions, or features, such changes do not automatically create a right to a refund.
However, where required by applicable law, SquareFunded will provide refunds or other remedies required under the relevant legal requirements.
14. Consumer Rights
This Refund Policy is intended to operate alongside applicable consumer protection and other mandatory laws.
Nothing in this policy is intended to exclude or limit any legal rights that cannot lawfully be excluded or limited.
Where applicable law provides you with rights that are more favorable than the terms of this policy, those legal rights will continue to apply.
15. Contact Us
If you have questions about this Refund Policy or would like to submit a refund request, please contact SquareFunded through the official support channels available on our website.
Square Funded LTD
Website: SquareFunded
Support: Contact our customer support team through the SquareFunded website.
We recommend contacting us as soon as possible if you believe you are entitled to a refund.
Important Notice
By purchasing any SquareFunded product or service, you acknowledge that you have read and understood this Refund Policy and agree to the applicable terms and conditions.
SquareFunded reserves the right to update this Refund Policy from time to time. Any updated version will be published on this page with a revised “Last Updated” date.